Terms and Conditions

Use of this site is provided by Child ALERT (ECPAT NZ) subject to the following terms and conditions:

1. Your use constitutes acceptance of these terms and conditions as at the date of your first use of the site.

2. Child ALERT (ECPAT NZ) reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

4. Every effort is made to keep the website up and running smoothly. However, Child ALERT (ECPAT NZ) takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Making a donation

Child ALERT (ECPAT NZ) collects and uses personal information from donors including: name, addresses, telephone numbers, email addresses and donation dates/amounts.

We use this information to provide and distribute receipts, send out donor acknowledgement letters and thank donors for their donations, to keep supporters informed about upcoming fundraising initiatives and other activities of Child ALERT (ECPAT NZ) and to communicate to our supporters through direct mails, email and newsletters

Receipting

Receipts for online one-off donations are provided within 10 working days once the payment has been processed.

Regular giving donation receipts will be issued at the end of each financial year.

Refund and Cancellation Policy

All transactions are processed in $NZD.

One-off donations cannot be refunded.

If you wish to cancel a regular donation you must contact us, and provide us with 10 working days’ notice.

Any refunds will be at the discretion of Child ALERT (ECPAT NZ). If you have made a donation you need to withdraw or dispute please contact us at office@ecpat.org.nz.

Child ALERT (ECPAT NZ) Team is registered with the Charities Commission as a charitable entity under the Charities Act 2005 (CC43653). Child ALERT (ECPAT NZ) is a member of ECPAT International.